Policy & Procedure Manual

The Policy and Procedure manual is a generic template, designed for practices in Victoria and Australia. It must be adapted and changed to make it relevant to your individual practice situation and state/country.



Section 1  – Introduction

Section 2 – Human Resources

Section 3 – Workplace Health and Safety

Section 4 – Infection Control

Section 5 – Practice Administration

Section 6 – Privacy & Medical Records

Section 7 – Clinical Management

Section 8 – Continuous Improvement Education



Criterion 4.2.1 – Updated Confidentiality and Privacy of Health Information policy and procedure

Criterion 4.2.1 – Practice’s Privacy Policy



Forms, templates & Resources

Human Resources Forms and Templates

Infection Control templates and forms

Practice Administration templates and forms

Privacy and Medical Records templates and forms

Clinical Management Forms and Templates

Continuous Improvement templates and forms

Workplace Health and Safety Templates and Forms